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Diploma of Travel and Tourism Management courses

Diploma of Travel and Tourism Management

Diploma of Travel and Tourism Management this qualification reflects the role of highly skilled senior operators who use a broad range of tourism or travel skills combined with managerial skills and sound knowledge of industry operations to coordinate travel or tourism operations. They operate independently, have responsibility for others, and make a range of operational business decisions. This qualification provides a pathway to work in many travel and tourism industry sectors as a departmental or small business manager. The diversity of employers includes travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres, and other tourism businesses

Possible job titles include:

  • inbound groups manager
  • inbound sales manager
  • incentives manager
  • tour operations manager
  • marketing manager
  • product development manager
  • reservations manager
  • travel agency manager
  • sales manager
  • visitor information centre manager.

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Diploma of Travel and Tourism Management courses

This course contains 46 units  *** Courses are in English 

23 units must be completed | Please select your units. | Total cost 1230 Euro
  1. Manage diversity in the workplace
  2. Source and use information on the tourism and travel industry
  3. Enhance customer service experiences
  4. Develop and manage quality customer service practices
  5. Manage conflictInterpret financial information
  6. Manage finances within a budget
  7. Prepare and monitor budgets
  8. Lead and manage people
  9. Monitor work operations
  10. Establish and conduct business relationships
  11. Implement and monitor work health and safety practices

Tourism and Travel Coordination

  1. Access and interpret product information
  2. Provide advice on international destinations
  3. Sell tourism products and services
  4. Prepare quotations
  5. Process reservations
  6. Book supplier products and services
  7. Process travel-related documentation
  8. Use a computerised reservations or operations system
  9. Source airfares for domestic flights
  10. Construct normal international airfares
  11. Construct promotional international airfares
  12. Construct advanced international airfares
  13. Provide visitor information

Tourism Delivery

  1. Load touring equipment and supplies
  2. Provide outdoor catering
  3. Set up and operate a camp site

Administration and Communication

  1. Manage meetings
  2. Make a presentation
  3. Write complex documents

Environmental Sustainability | Finance | First Aid

  1. Implement and monitor environmentally sustainable work practices
  2. Process accounts payable and receivable
  3. Prepare financial reports
  4. Provide first aid

 Food Safety

Use hygienic practices for food safety

Human Resource Management

  1. Roster staff
  2. Recruit, select and induct staff
  3. Monitor staff performance

Management and Leadership

  1. Manage risk
  2. Manage projects

Marketing and Public Relations

  1. Profile the market
  2. Create a promotional display or stand
  3. Plan and implement sales activities
  4. Coordinate marketing activities
  5. Develop and implement marketing strategies

Work Health and Safety

  1. Identify hazards, assess and control safety risks