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Diploma of Retail Management

Diploma of Retail Management

Diploma of Retail Management​ - this qualification provides skills and knowledge required by those who hold or wish to hold higher management positions. It applies to those who are providing support to senior management in a larger retail or wholesale outlet or being responsible for the management of a retail store or wholesale outlet.

Why we developed this program

The Diploma of Retail Management is designed for those working in the retail or wholesale sector that hold or wish to hold higher management positions. It also applies to those who are providing support to senior management in a large retail or wholesale outlet or who are responsible for the management of a retail store or wholesale outlet.
Blending theory with practice, this program focuses on workplace learning to ensure its relevance to your particular situation and business.

Who should attend

Retail Store Managers, Wholesale Managers, Retail Managers, Team Leaders or Supervisors, Buyers, Sales Managers, Visual Merchandise Managers, Retail Owners or anyone who is currently employed in the retail or wholesale sector and who has sufficient experience in a current or previous job role.

Diploma of Retail Management - Assessment

For the successful completion of this qualification, participants must complete a series of workplace-based assessment tasks. Assessment tasks must be submitted within six months of completion of each workshop. This program requires participants to undertake extensive self-directed learning in order to successfully complete the course. Participants should allow approximately 8-10 hours per week to complete the self-directed learning and assessment tasks.

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Diploma of Retail Management  contains 34 units  

9 units must be completed | Please select your units. | Total cost 495 Euro

 UNITS TO BE STUDIED ARE ( *** Courses are in English) :

  1. Manage operations to budget
  2. Set strategic plans 
  3. Manage meetings 
  4. Manage budgets and financial plans 
  5. Manage personal work priorities and professional development 
  6. Manage operational plan 
  7. Establish a franchise operation 
  8. Manage a franchise operation
  9. Manage establishment of new sites or regions
  10. Manage relationships with franchisees
  11. Manage closure of a franchise
  12. Manage human resources management information systems
  13. Manage recruitment selection and induction processes
  14. Manage an information or knowledge management system
  15. Develop a workplace learning environment
  16. Manage people performance
  17. Facilitate continuous improvement
  18. Identify and evaluate marketing opportunities
  19. Establish and adjust the marketing mix
  20. Implement and monitor marketing activities
  21. Develop workplace policy and procedures for sustainability
  22. Manage industrial relations
  23. Manage store facilities
  24. Acquire and retain online customers
  25. Manage financial resources
  26. Administer human resources policy
  27. Recruit and select personnel
  28. Buy merchandise
  29. Control inventory
  30. Manage merchandise and store presentation
  31. Analyse and communicate information
  32. Control store security
  33. Manage sales and service delivery
  34. Manage sales teams