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Certificate in Retail Management - this qualification reflects the role of individuals who lead a frontline team and manage day-to-day operations of a retail store or department to implement and deliver on organisational objectives and standards. These individuals possess a range of highly developed selling and customer engagement skills with sound knowledge of product and service offerings. They work with independence, taking responsibility for their own functions and outputs. This qualification provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores, and quick service restaurants. Individuals with this qualification are able to perform roles such as store manager, department manager and assistant store manager.
Job roles - Certificate in Retail Management
Individuals with this qualification are able to perform roles, such as:
Possible job titles - Certificate in Retail Management
As an electrical goods store manager, John is responsible for the daily operational needs of his store, for input into the long-term store plans and for maintaining contact with his Regional Manager. John liaises with and delegates to his assistant manager and also monitors the completion of store tasks on a daily and weekly basis.
He is accountable for maintaining the store consistent with company standards and within legislative requirements, and for developing and implementing appropriate contingency plans to manage any situations that arise.
John has to be very self-directed, as he is not closely supervised in his role, and he is further refining his retail management skills.
UNITS TO BE STUDIED ARE ( *** Courses are in English) :